Online Dispute Resolution: The New Normal

2020-12-23 SIDREC NYSP Article Banner

Nanyang Siang Pau accorded SIDREC a front-page story detailing SIDREC’s online dispute resolution service during the COVID-19 pandemic lockdown on 21 December 2020. The leading Chinese daily also provided an extensive write-up on the dispute resolution services that SIDREC provides for retail investors in the event they get into trouble with their financial service providers – how to lodge a complaint to SIDREC, what is an eligible case, difference between mediation and adjudication, etc.

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We’ve Come A Long Way

Crucial to SIDREC’s role in the investor protection framework is the independence and impartiality of the dispute resolution avenue it provides to help investors resolve their investment disputes involving financial loss, with capital market intermediaries.