CEO Sujatha Sekhar Naik discussed SIDREC’s experience on the critical value of the mediative approach in dispute resolution at a panel session at the Kuala Lumpur International Alternative Dispute Resolution Week (KLIAW 2017) organised by Kuala Lumpur Regional Centre for Arbitration (KLRCA)

The formation of Ombudsman Malaysia which is set to replace the Public Complaints Bureau (PCB) will result in greater transparency and accountability as the country moves into the era of new Malaysia.

Nanyang Siang Pau accorded SIDREC a front-page story detailing SIDREC’s online dispute resolution service during the COVID-19 pandemic lockdown on 21 December 2020. The leading