Dear SIDREC Members and Claimants,

CONDUCT OF MEDIATION SESSIONS AND ADJUDICATION HEARINGS AT SIDREC

In view of the COVID-19 pandemic and various governmental movement control measures since March 2020, SIDREC initiated alternative modes in conducting its Mediation Sessions and Adjudication Hearings to continue providing a seamless and effective dispute resolution process. The three modes of Mediation Sessions and Adjudication Hearings that are currently available are:

1. Physical: Where all parties are seated in one room at SIDREC’s office;
2. Hybrid: Where all parties are present at SIDREC’s office but participate in the Mediation Sessions or Adjudication Hearings in separate rooms via video conferencing; and
3. Fully Virtual: Where all parties would participate in the Mediation Sessions or Adjudication Hearings at different locations via video conferencing.

As Malaysia has transitioned to the COVID-19 endemic phase on 1 April 2022, SIDREC will resume physical mode in conducting Mediation Sessions and Adjudication Hearings. SIDREC may, at its discretion, conduct hybrid or fully virtual Mediation Sessions or Adjudication Hearings in exceptional circumstances.

SIDREC will continue to observe COVID-19 related precautionary measures as advised, from time-to-time, by the Ministry of Health of Malaysia and other relevant authorities.